Crewy Inbound Service Messaging Terms
Effective Date: February 17, 2026
Program Name: Crewy Inbound Service Messaging Program
1. Program Description
The Crewy Inbound Service Messaging Program enables independent service businesses and professionals to communicate with customers who have submitted a service request.
If you submit a service request through a supported third-party marketplace (such as Thumbtack, Yelp, Google Local Services, or similar platforms), or if you directly provide your phone number to a participating service business for a service inquiry, you may receive text messages related to that request.
These messages are conversational and service-related only. They may include:
- Responses to your inquiry
- Quotes or pricing information
- Scheduling coordination
- Appointment confirmations
- Service reminders
- Follow-up questions related to your request
Crewy does not send unsolicited marketing or promotional text messages.
2. How You Opt In
You receive messages only after you:
- Submit a service request, or
- Directly provide your phone number to a participating service business for follow-up regarding a service inquiry.
By submitting your request and providing your phone number, you consent to receive informational and conversational text messages related to that specific service request.
Message frequency varies depending on your interaction with the service business.
3. How to Opt Out
You can cancel text messages at any time by replying STOP to any message you receive.
After you send STOP, you will receive a confirmation message. You will no longer receive text messages unless you initiate a new service request.
4. How to Get Help
If you need assistance, you can reply HELP to any message.
You may also contact us at:
- Email: privacy@crewy.ai
- Website: https://crewy.ai
5. Message & Data Rates
Message and data rates may apply. Charges depend on your mobile carrier and service plan.
6. Carrier Disclaimer
Carriers are not responsible for delayed or undelivered messages.
7. Privacy
For information about how your information is collected and used, please review our Privacy Policy: